Terms and Conditions
By using Richy Reels Casino you agree to be bound by the following terms and conditions. These rules form a legally binding agreement between you and the operator and govern every aspect of your access to the site, including account creation, financial transactions, game play, bonuses and responsible gambling practices. Please read them carefully and ensure you fully understand your rights and obligations before placing any bets or claiming any offers.
Who Can Use Our Services
Our platform is open only to individuals who are at least eighteen years old and who are legally permitted to gamble in their country of residence. You must register using accurate personal information and you may only hold one account. If we discover that you have opened multiple accounts or provided false details we reserve the right to close all accounts and withhold any funds.
Account Security and Verification
You are responsible for keeping your login details confidential. Any activity carried out under your account will be treated as having been performed by you. We use industry-standard security measures to protect your data, but we cannot guarantee complete security against every possible threat. From time to time we may ask you to verify your identity by supplying requested documentation. Failure to provide satisfactory evidence within the required timeframe may result in account suspension or closure.
Deposits and Withdrawals
All deposits must be made using payment methods registered in your own name. Funds can be withdrawn only after we have completed any necessary verification checks. Withdrawal requests are usually processed within a few business days, although the exact time depends on the payment provider and whether additional documentation is required. We do not charge withdrawal fees, but your bank or payment provider may apply their own charges.
Bonuses and Promotions
From time to time we offer welcome bonuses, free spins and other promotional offers. Each promotion has its own specific rules regarding wagering requirements, eligible games, maximum stakes and time limits. You must read and accept the individual terms of any offer before participating. We reserve the right to withdraw or amend any promotion without notice and to void any winnings obtained through abuse or misuse of a bonus.
Game Rules and Fair Play
All games on our site operate using certified random-number generators. You agree to abide by the individual rules of each game, which are displayed on the relevant pages. Any attempt to manipulate outcomes, use unauthorised software, exploit software errors or engage in fraudulent activity will result in immediate account closure and forfeiture of all winnings. We maintain the right to void any bets placed in error or in breach of these terms.
Prohibited Conduct
You must not use our services for any unlawful purpose. The following activities are strictly forbidden: colluding with other players, using automated scripts or bots, chargeback abuse, providing false registration information, and attempting to circumvent any security measures. We cooperate fully with regulatory authorities and may share account information where we suspect criminal activity or money laundering.
Responsible Gambling
We are committed to promoting responsible gambling. Tools are available to help you manage your play, including deposit limits, loss limits, reality checks and self-exclusion options. If you feel you may be developing a gambling problem we encourage you to use these tools or contact one of the support organisations listed on our responsible-gaming page. Self-exclusion is binding and we will take all reasonable steps to prevent further access during the exclusion period.
Limitation of Liability
Our total liability to you in connection with your use of the site shall not exceed the amount of money you have deposited or wagered in the six months prior to any claim arising. We shall not be liable for any indirect, consequential or special losses, including loss of profits or data. Nothing in these terms excludes our liability for death or personal injury caused by our negligence or for fraud.
Changes to These Terms
We may update these terms from time to time to reflect changes in law, regulation or our business practices. The revised version will be published on this page and the date of the latest update will be shown at the bottom. Your continued use of the site after any changes constitutes acceptance of the new terms. If you do not agree with any modification you should stop using the services immediately.
Governing Law and Disputes
These terms are governed by the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, although this does not prevent us from seeking injunctive relief in any jurisdiction where appropriate.
Last updated: 15 March 2025